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Website Accessibility Policy

  1. Introduction

The Samaritan Counseling Center is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and adhere to many of the available standards and guidelines.

  1. Standards and Guidelines

Our website follows the Web Content Accessibility Guidelines (WCAG) 2.1, which include the following principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of user interface must be understandable.
  • Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
  1. Accessibility Features

To ensure our website is accessible, we have implemented several features, including but not limited to:

  • Alternative Text: All images and non-text content include descriptive alt attributes.
  • Keyboard Navigation: Our website can be navigated using a keyboard, ensuring accessibility for users who cannot use a mouse.
  • Text Resizing: Users can resize text without loss of content or functionality.
  • Contrast and Color: We ensure sufficient contrast between text and background, and do not rely solely on color to convey information.
  • Accessible Forms: Form fields are clearly labeled, and forms can be navigated using a keyboard.
  1. Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continually improving the accessibility of our website. We conduct regular accessibility audits and user testing to identify and address potential barriers.

  1. Training and Awareness

We provide accessibility training for our staff and ensure that accessibility considerations are integrated into our website development and maintenance processes.

  1. Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: [email protected]
  • Phone: (518) 374-3514
  • Mail: 220 N Ballston Ave, Scotia, NY 12302

We strive to respond to accessibility feedback within 2 business days and to provide a resolution within 10 business days.

  1. Compliance and Monitoring

We regularly review our website to ensure compliance with accessibility standards. Our website undergoes annual third-party accessibility audits to ensure continued adherence to WCAG 2.1 guidelines.

  1. Policy Review

This accessibility policy is reviewed annually to ensure its effectiveness and compliance with current standards and best practices.